Limo.Net Internet Services FAQS

NetSurfer Installation For Existing Accounts

NetSurfer is quick and easy to install. Most computers will automatically start the setup within a minute or two of putting the installation CD into the computer. If not, open your My Computer icon on your desktop and double-click on the CD drive (which is usually D: or E:). The following window will pop-up when the CD starts.

Click next to get to the next window.

Click "accept" to agree to the software licensing agreement. It basically says that you promise not to steal their software or programming for use in a rival program.

If you don't have an internet account then you will need to create a new account. <click here for new account creation instructions> This tutorial assumes that you already have an account with your ISP. NetSurfer will also assume that your computer is already setup to connect to that ISP. In some cases, you may need to contact your ISP to "fine tune" your dial-up networking if your current default internet connection isn't already in place. Select the "activate existing account" option then click the next button.

Choose between Internet Explorer 5 or Netscape Communicator. Most Windows systems already have Internet Explorer. If your computer has an older version of Internet Explorer (or no version at all) then the CD will give you an option to add or upgrade Internet Explorer. Click next.

Note: The CD won't install Netscape. If you don't have Netscape already installed but want to use that program then choose Internet Explorer during this setup. Once you get connected to the internet later, go to a place like www.download.com or www.tucows.com to download a free copy of Netscape to your computer.

Note: NetSurfer doesn't work on a Mac but your installation CD will have an alternative system if you are on a Mac in which case you'll never even see NetSurfer.

NetSurfer will want to install to your C: drive in a folder called internet in your program files. You can choose a different location if you know what you are doing. For example, you can choose your D: drive (if you have one) if the C: drive is close to full. Generally, it is best to stick with C:\Program Files\Internet unless you know what you are doing. Click the browse button if you need to choose a different location. Click next when you are ready.

New accounts would go through a process of choosing a username and password. You have an existing account so put in your user identification and password that you've registered with your ISP already. Usernames and passwords are cASe SenSiTiVE so be careful with your capitalization (and make sure that your caps lock key isn't activated). Click next.

NetSurfer will ask you to verify the information that you put in. Once you've done that, click "finish" and the following window will pop-up.

This window tells you how far you've progressed with the download of software from your CD to your computer. Once it is completed, the next window pops up.

Hit the restart button. The setup isn't finished. We will have to continue the installation after restarting the computer.

After the restart, you will see the Internet Setup Wizard icon <pictured above>. That icon will change to your ISP logo after you finish the installation process. The following pop-up window will also appear automatically. If it doesn't then click the Internet Setup Wizard icon to get that pop-up window.

Welcome to setup phase #2. Click next.

Your CD will have an installation key that is a word, number or combination of the two. Plug it into the box and hit next.

Note: If you get an "empty distribution" error then you've put in the wrong key. Try again. If it still doesn't work then contact your ISP.

Your computer will begin connect to the internet. This may take a few minutes. When it is done, the "next" button will light up. Click "next" when it does so.

The service agreement window contains the terms of your internet connection with your ISP. This screen shot used one particular ISP but your window will relate to your own ISP. Hit the "accept" button to continue.

The window above signifies that you have finished configuring your computer. NetSurfer has already setup your Web browser and e-mail for you. Most people won't need to change any of those settings but you can "fine tune" NetSurfer to satisfy your preferences. See the configuration options link below for details.